TRIA Dental Specialist Centre
According to our open methodology, this clinic scored 66.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 27 ranked clinics · Last checked: 7 October 2026
66.1/100
Positions by Rating Profile
- Overall Transparency & Trust#1266.1/100
- Best for Expats#1265/100
- Best for Dental Implants#1062.5/100
- Best for Emergency Dental Care#971.3/100
- Best Price Transparency#1745.1/100
- Best English-speaking Clinics#1369.2/100
- Best for Families / Children#872.4/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Implants at the Penang centre are placed under local anaesthetic; sedation and general anaesthesia are listed only for the Kuala Lumpur paediatric dentists [tria-dental-specialist-centre-deepen-42] [tria-dental-specialist-centre-deepen-46]
Summary
Specialist dental centre at 273 & 275 Jalan Burma, Pulau Tikus, formerly Prestige Orthodontics, with a second branch in Kuala Lumpur. Its site names seven dentists for the Penang centre, including two specialist orthodontists, a specialist periodontist and a specialist endodontist, offering braces and clear aligners for children and adults, gum treatment and implants, root canal treatment and restorative work, with CBCT listed among its equipment. English website, WhatsApp contact; open Tuesday to Saturday, with the gum and root canal clinic also open on Sundays. No prices are published.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 16 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3.5 of 10 verifiable points (missing: mentioned for: best dentist Malaysia; mentioned for: English speaking dentist Malaysia; mentioned for: dental implants Malaysia; mentioned for: emergency dentist Malaysia; mentioned for: Malaysia dental clinic for expats; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Clinic site in English with team, technology and location pages; last updated 2026-09-30 [tria-dental-specialist-centre-deepen-16] | 4/4 |
| ✓ | Dentist names listed Seven dentists named for the Penang centre on its team page [tria-dental-specialist-centre-deepen-38] | 3/3 |
| ✓ | Dentist specializations listed Specialist titles, degrees and areas of work given for each Penang dentist [tria-dental-specialist-centre-deepen-38] | 2/2 |
| ✓ | Real clinic photos The team page shows the clinic's waiting area, corridor and reception; the clinic has also uploaded photos to its Google listing [tria-dental-specialist-centre-deepen-38] [tria-dental-specialist-centre-deepen-39] | 2/2 |
| ✓ | Service list published Orthodontics, gum treatment and implants, root canal treatment, restorative and paediatric dentistry on the home page; procedures listed per dentist on the team page [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-38] | 3/3 |
| ✓ | Clear contact details Phone numbers, e-mail addresses and WhatsApp for the Penang centre on the site; the same mobile number on Google [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-40] [tria-dental-specialist-centre-deepen-39] | 2/2 |
| ✓ | English website version The clinic site is in English [tria-dental-specialist-centre-deepen-16] | 2/2 |
| ✓ | Address and map published Street address with an embedded Google map on the Penang location page [tria-dental-specialist-centre-deepen-40] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No fees on any page of the clinic site; orthodontic costs are discussed individually [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-41] | 0/3 |
| ✗ | Cleaning price listed No scaling or cleaning fee on any page of the clinic site [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-41] | 0/2 |
| ✗ | Filling price listed No filling fee on any page of the clinic site [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-41] | 0/2 |
| ✗ | Crown price listed No crown fee on any page of the clinic site [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-41] | 0/2 |
| ✗ | Implant price listed No implant fee on the implant page or any other page of the clinic site [tria-dental-specialist-centre-deepen-42] [tria-dental-specialist-centre-deepen-16] | 0/2 |
| ✗ | Consultation price listed No consultation fee on any page of the clinic site [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-43] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray or CBCT fee on any page of the clinic site [tria-dental-specialist-centre-deepen-44] [tria-dental-specialist-centre-deepen-16] | 0/2 |
Reputation & Reviews
16 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-10-07 [tria-dental-specialist-centre-deepen-39] | 6/6 |
| ◐ | Google review volume as of 2026-10-07 [tria-dental-specialist-centre-deepen-39] | 2/3 |
| ✓ | Review recency Newest Google review dated 2026-10-02 [tria-dental-specialist-centre-deepen-39] | 3/3 |
| ✗ | Clinic responds to reviews The clinic answered one of the 15 Google reviews read (2025-10-09), none of the 13 posted since and none of the four one-star reviews [tria-dental-specialist-centre-deepen-39] | 0/2 |
| ✓ | No recurring complaints 1-2★ are 4 of 196 (2 %). Two of the four one-star reviews (2026-04-09, 2026-04-15) concern front-desk staff; the other two carry no text (read 2026-10-07). [tria-dental-specialist-centre-deepen-39] | 2/2 |
| ✓ | No suspicious review patterns 15 reviews read (2023-07 to 2026-10): dates spread, wording individual, one single-review account; four one-star ratings stand among 196 (5★ 190 / 4★ 2 / 1★ 4) [tria-dental-specialist-centre-deepen-39] | 2/2 |
| ✓ | Active Facebook presence Facebook page linked from the clinic site; 5,567 followers on 2026-10-07 [tria-dental-specialist-centre-deepen-40] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor profile found for the clinic in Penang; the clinic's own website does not mention TripAdvisor [tria-dental-specialist-centre-deepen-36] [tria-dental-specialist-centre-deepen-37] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner, Hotfrog or Trustpilot (checked 2026-10-02). [tria-dental-specialist-centre-platforms] [tria-dental-specialist-centre-platforms-2] [tria-dental-specialist-centre-platforms-3] [tria-dental-specialist-centre-platforms-4] [tria-dental-specialist-centre-platforms-5] [tria-dental-specialist-centre-platforms-6] [tria-dental-specialist-centre-platforms-7] [tria-dental-specialist-centre-platforms-8] | 0/0.5 |
Medical Infrastructure
13 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-rays are part of the periodontal consultation and of orthodontic records (digital X-rays); cone-beam CT on the technology page [tria-dental-specialist-centre-deepen-45] [tria-dental-specialist-centre-deepen-43] [tria-dental-specialist-centre-deepen-44] | 2/2 |
| ✓ | CBCT (3D imaging) Cone-beam CT listed first on the clinic's technology page [tria-dental-specialist-centre-deepen-44] | 2/2 |
| ✓ | Implantology Dental implants placed by the periodontics team [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-38] | 2/2 |
| ✓ | Orthodontics Braces and clear aligners by two specialist orthodontists [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-38] | 2/2 |
| ✓ | Oral surgery Surgical gum treatment, minor oral surgery, endodontic microsurgery and implant placement [tria-dental-specialist-centre-deepen-38] [tria-dental-specialist-centre-deepen-16] | 2/2 |
| ✓ | Pediatric dentistry Orthodontic screening from age seven and early treatment for children at the Penang centre; the paediatric dentistry specialists named on the site work in Kuala Lumpur [tria-dental-specialist-centre-deepen-20] [tria-dental-specialist-centre-deepen-43] [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-46] | 1.5/1.5 |
| ✓ | Emergency care The clinic lists emergency dental service among its Google categories; emergency appointments for braces problems described on the site [tria-dental-specialist-centre-deepen-39] [tria-dental-specialist-centre-deepen-21] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp link for the Penang centre (+60 12-438 1330) on every page of the clinic site [tria-dental-specialist-centre-deepen-16] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Site in English; the Google reviews read are in English and describe clear explanations, though one one-star review says front-desk staff did not understand English [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-39] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible No online enquiry, estimate or booking for patients: the site gives phone, e-mail and a WhatsApp link, describes consultation and treatment plan as visits, and its form is for referring dentists [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-40] [tria-dental-specialist-centre-deepen-47] [tria-dental-specialist-centre-deepen-43] | 0/1.5 |
| ✓ | Clear service explanations Each specialty is explained in plain language on the home page; older pages on implants and root canal treatment, no longer in the menu, add FAQs [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-42] [tria-dental-specialist-centre-deepen-48] | 1/1 |
| ✓ | Convenient opening hours Open Saturdays; gum and root canal clinic also on Sundays (site); Google lists Tuesday to Saturday 9 AM–5 PM [tria-dental-specialist-centre-deepen-40] [tria-dental-specialist-centre-deepen-39] | 1.5/1.5 |
AI & Search Visibility
3.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✗ | Mentioned for: best dentist Malaysia Not in an AI Overview, the local results or the first page of web results for "best dentist Penang" on 2026-10-07. [tria-dental-specialist-centre-deepen-50] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Malaysia Not in an AI Overview, the local results or the first page of web results for "English speaking dentist Penang" on 2026-10-07. [tria-dental-specialist-centre-deepen-50] | 0/1 |
| ✗ | Mentioned for: dental implants Malaysia Not in an AI Overview, the local results or the first page of web results for "dental implants Penang" on 2026-10-07. [tria-dental-specialist-centre-deepen-50] | 0/1 |
| ✗ | Mentioned for: emergency dentist Malaysia Not in an AI Overview, the local results or the first page of web results for "emergency dentist Penang" on 2026-10-07. [tria-dental-specialist-centre-deepen-50] | 0/1 |
| ✗ | Mentioned for: Malaysia dental clinic for expats Not in an AI Overview, the local results or the first page of web results for "Penang dental clinic for expats" on 2026-10-07. [tria-dental-specialist-centre-deepen-50] | 0/1 |
| ✓ | Structured data on website Structured data marks the Penang centre as a dental clinic, with postal address, telephone and opening hours [tria-dental-specialist-centre-deepen-16] | 1.5/1.5 |
| ✓ | Google indexing quality For a search of the clinic's name on 2026-10-07 its own site ranks first, beside its Google business panel. [tria-dental-specialist-centre-deepen-23] | 2/2 |
| ✗ | Dedicated service pages Menu and sitemap hold eight pages, none about a single treatment; older pages on implants, gum and root canal treatment still open but are unlinked and closed to search engines [tria-dental-specialist-centre-deepen-49] [tria-dental-specialist-centre-deepen-16] [tria-dental-specialist-centre-deepen-42] [tria-dental-specialist-centre-deepen-48] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://triadentalspecialist.com/ |
|---|---|
| Phone | +60 12-438 1330 |
| +60 12-438 1330 | |
| https://www.facebook.com/triadentalspecialistcentre/ | |
| Google Maps | Map listing |
| Address | 273 & 275, Jalan Burma, Pulau Tikus, 10350 George Town, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://triadentalspecialist.com/ | Clinic site read 2026-09-18, in English, shared by the Penang and Kuala Lumpur branches: "Backed by decades of expertise, our distinguished team offers a comprehensive dental specialist services, including Restorative, Orthodontics, Periodontics and Endodontics."; "From traditional braces to modern clear aligners"; "We offer a range of advanced periodontal treatments, from non-surgical therapies to surgical interventions or dental implants to replace missing teeth."; "273 & 275 Jalan Burma 10350 Georgetown, Penang (Pulau Tikus)"; "Orthodontics: 012-4381330 / 04-2281330"; "Periodontics: 019-2777250 / 04-2779405"; "Tuesday - Sunday : 9.00am - 5.00pm"; WhatsApp buttons for Penang (+60 12-438 1330) and Kuala Lumpur; JSON-LD with two "DentalClinic" entries, each with "PostalAddress", "telephone" and "openingHours" ("Tu-Su 09:00-17:00" for Penang); no fees | 2026-09-18 |
| tria-dental-specialist-centre-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-10-07, practitioners' own records list at PUSAT PAKAR PERGIGIAN TRIA, 273 DAN 275 (GROUND FLOOR & FIRST FLOOR) BURMAH ROAD and TRIA DENTAL SPECIALIST CENTRE, 275, JALAN BURMA, 10350 GEORGETOWN: CHAY SIEW HAN (ORT 0013), FREEDA WOON BT FAIZA WOON TAI KEAT (PER 0029), KHO AIK JIN (ORT00242) and TAN HUAN CHANG (END00033) as their principal practice; CHAN YING YING (13666), POH LI FUAN (10721), GERVIENE CHOO LI VIEN (5866), KENNETH WONG PAK KEN (5906), KHOO SU EE (6589), NG WEI LIANG (12885) and EIZATUL AISHAH BINTI BERHAN NORDIN (PAE 0040, paediatric dentistry) as an additional practice; BRENDA SIM PEI LING (5029), named on the clinic's site, is registered at KLINIK PERGIGIAN WONG & SIM, 277 JALAN BURMA | 2026-10-07 |
| tria-dental-specialist-centre-deepen | https://www.google.com/maps?cid=14994460061228339948&hl=en | Google listing 2026-09-18: 4.9 from 194 reviews, histogram 5*..1* 188/2/0/0/4; 273, 275, Jalan Burma, Pulau Tikus, 10350 George Town; phone +60 12-438 1330; the clinic lists its categories as Dental clinic, Dental implants periodontist, Dental implants provider, Dentist, Denture care center, Emergency dental service, Endodontist, Orthodontist, Periodontist and Specialized clinic; GBP hours Tuesday to Saturday 9 AM-5 PM, Sunday and Monday closed; photos uploaded by the business (December 2024, April 2025) show the waiting area; ten reviews read on the English, Malay and Chinese views, dated 2023-12-01 to 2026-07-17, most in English, one with an owner reply (2025-10-09) | 2026-09-18 |
| tria-dental-specialist-centre-deepen-2 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| tria-dental-specialist-centre-deepen-3 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| tria-dental-specialist-centre-deepen-4 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| tria-dental-specialist-centre-deepen-5 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| tria-dental-specialist-centre-deepen-6 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| tria-dental-specialist-centre-deepen-7 | https://triadentalspecialist.com/team.html | Penang team page, read 2026-10-07, seven dentists, each "Location: Penang Island": "Dr Chay Siew Han (May)", "Specialist Orthodontist", "BDS (UM) MOrtho (HKU) MOrtho RCS (Edinburgh)"; "Dr Freeda Woon bt Faiza Woon Tai Keat", "Specialist Periodontist", "Surgical & Non Surgical Periodontal Therapy", "Dental Implants & Regenerative Procedure"; "DR BRENDA SIM", "MSc Restorative Dentistry (Manchester)", "Minor Oral Surgery"; "Dr Kho Aik Jin (Eugene)", "Specialist Orthodontist", "Clear Aligners"; "Dr Poh Li Fuan", "DDS (MAHSA), MFDS RCS (Edinburgh)", "Dr Endo (UKM)", "Root Canal Treatment", "Endodontic Microsurgery / Apicoectomy"; "Dr Travis Tan Huan Chang", "Specialist Endodontist"; "Dr Chan Ying Ying", "Associate Dentist"; the image at the top of the page shows the clinic's waiting bench, a corridor with framed certificates and a reception sofa | 2026-10-07 |
| tria-dental-specialist-centre-deepen-8 | https://triadentalspecialist.com/contact_penang.html | Penang location page: "273 & 275 Jalan Burma 10350 Georgetown, Penang (Pulau Tikus)" with an embedded Google map of the clinic's listing; Orthodontics "Tuesday - Saturday : 9.00am - 5.00pm", "Closed : Sunday, Monday & Major Public Holidays"; "Periodontics & Endodontics" "Tuesday - Sunday : 9.00am - 5.00pm", "Closed : Monday & Major Public Holidays" | 2026-09-18 |
| tria-dental-specialist-centre-deepen-9 | https://triadentalspecialist.com/financing.html | Orthodontic financing page: "The cost of your orthodontic treatment varies depends on your individual needs and treatment plan."; "We offer a no-interest installment plan."; no fee stated | 2026-09-18 |
| tria-dental-specialist-centre-deepen-10 | https://triadentalspecialist.com/dentalimplants.html | Dental implants page: immediate, single, multiple and full-arch implants explained with FAQs; "The implant procedure is performed using a local anaesthetic, so you should not experience pain during the surgery."; no price | 2026-09-18 |
| tria-dental-specialist-centre-deepen-11 | https://triadentalspecialist.com/orthodontics-dr-chay-siew-han.html | Orthodontist profile page: "When you first visit us, we’ll carry out an examination and make detailed plans and notes regarding potential treatment plans. We’ll also discuss cost and payment plans with you at this time."; "Functional Appliance"; "Clear Aligner" | 2026-09-18 |
| tria-dental-specialist-centre-deepen-12 | https://triadentalspecialist.com/technology.html | Technology page: "Technology-Assisted Diagnostics (CBCT)", "3D Cone Beam Computed Tomography (CBCT) technology revolutionizes the way dental professionals approach diagnosis and treatment planning."; "Microscope & Orascoptic Loupes"; "3D Intraoral Scanner"; "Dental Laser" | 2026-09-18 |
| tria-dental-specialist-centre-deepen-13 | https://www.google.com/search?q=TRIA+Dental+Specialist+Centre+275+J… | Google reviews sorted lowest first, read 2026-09-18: four one-star reviews, none answered by the clinic; two describe the front-desk staff ("Very very rude receptionist"; "Very bad attitude from the counter staff. They don’t understand English."), both about five months old; the other two carry no text; two four-star reviews follow | 2026-09-18 |
| tria-dental-specialist-centre-deepen-14 | https://www.facebook.com/triadentalspecialistcentre/ | Facebook page "TRIA Dental Specialist Centre (Penang and Kuala Lumpur)", linked from the clinic site, read 2026-09-18: about 5.5 thousand followers, "Periodontics | Endodontics | Orthodontics", newest post 2026-05-28, no reviews | 2026-09-18 |
| tria-dental-specialist-centre-deepen-15 | https://www.tripadvisor.com/Search?q=TRIA%20Dental | Tripadvisor search 2026-09-18 for TRIA Dental: no listing for the clinic (results were destinations in Greece and the Philippines and restaurants in the United States) | 2026-09-18 |
| tria-dental-specialist-centre-deepen-17 | https://triadentalspecialist.com/periodontal-treatment.html | Periodontal treatment page: "Consultation includes a detailed examination, comprehensive X-rays, detailed discussion and formulation of a treatment strategy." | 2026-09-18 |
| tria-dental-specialist-centre-deepen-18 | https://triadentalspecialist.com/first-visit.html | Orthodontic first-visit page: "Orthodontic records consist of digital impression (3-D scanning) of the teeth, digital x-rays, and photographs." | 2026-09-18 |
| tria-dental-specialist-centre-deepen-19 | https://triadentalspecialist.com/team-kl.html | Kuala Lumpur team page: paediatric dentists, each "Registered Specialist in Paediatric Dentistry" with "Location: Kuala Lumpur", including "Treatment Under General Anaesthesia & Sedation" | 2026-09-18 |
| tria-dental-specialist-centre-deepen-20 | https://triadentalspecialist.com/am-i-too-young-for-braces.html | Orthodontic page for children, read 2026-10-07 (still served, but not linked from the site's menu): "All children should have an Orthodontic Evaluation at age seven!"; "For children with dental discrepancy, a simple removable or fixed brace appliance is installed to eliminate the problem."; "Dr. Chay will carefully monitor growth and development and begin treatment at the ideal time." | 2026-10-07 |
| tria-dental-specialist-centre-deepen-21 | https://triadentalspecialist.com/emergencies.html | Braces care page, read 2026-10-07 (still served, but not linked from the site's menu): "As a general rule, an emergency appointment may be made when there is severe pain, a loose band, broken wire or something sticking out that you can’t take care of." | 2026-10-07 |
| tria-dental-specialist-centre-deepen-22 | https://triadentalspecialist.com/endodontics.html | Endodontics page: "Retreatment", "Endodontic Microsurgery", with FAQs on root canal treatment | 2026-09-18 |
| tria-dental-specialist-centre-deepen-23 | search:TRIA Dental Specialist Centre Penang | Google 2026-10-07 (English interface, Malaysia, non-personalised), search for 'TRIA Dental Specialist Centre Penang': triadentalspecialist.com ranks first with the clinic's business panel beside the results, followed by the clinic's Facebook and Instagram profiles and a clinic directory. | 2026-10-07 |
| tria-dental-specialist-centre-deepen-24 | https://www.google.com/maps?cid=14994460061228339948&hl=en | Claimed Google Business Profile read 2026-09-17 lists the clinic's own categories as Dental clinic, Dental implants periodontist, Dental implants provider, Dentist, Denture care center, Emergency dental service, Endodontist, Orthodontist, Periodontist and Specialized clinic; the website neither describes nor rules out urgent care | 2026-09-17 |
| tria-dental-specialist-centre-deepen-25 | https://triadentalspecialist.com/ | Full homepage read; service sections describe treatment scope only, no RM figures anywhere | 2026-09-17 |
| tria-dental-specialist-centre-deepen-26 | https://triadentalspecialist.com/ | Full page read, no scaling/cleaning price | 2026-09-17 |
| tria-dental-specialist-centre-deepen-27 | https://triadentalspecialist.com/ | Full page read, no filling price | 2026-09-17 |
| tria-dental-specialist-centre-deepen-28 | https://triadentalspecialist.com/ | Full page read, no crown price | 2026-09-17 |
| tria-dental-specialist-centre-deepen-29 | https://triadentalspecialist.com/ | "Periodontics & Dental Implants" section describes treatment only, no RM figure | 2026-09-17 |
| tria-dental-specialist-centre-deepen-30 | https://triadentalspecialist.com/ | Full page read, no consultation price | 2026-09-17 |
| tria-dental-specialist-centre-deepen-31 | https://triadentalspecialist.com/ | Full page read, no imaging price | 2026-09-17 |
| tria-dental-specialist-centre-deepen-32 | https://www.google.com/maps?cid=14994460061228339948&hl=en | Histogram 188/2/0/0/4; 5 readable reviews dated 2025-10-08 to 2026-07-17; reviewers with 2-16 prior reviews | 2026-09-17 |
| tria-dental-specialist-centre-deepen-33 | https://triadentalspecialist.com/ | Page contains wa.me/+60124381330 (Penang) and wa.me/+60193000157 (KL) floating WhatsApp buttons | 2026-09-17 |
| tria-dental-specialist-centre-deepen-34 | https://triadentalspecialist.com/ | Orthodontics, Periodontics & Implants and Endodontics each have a 2-3 sentence plain-language explanation | 2026-09-17 |
| tria-dental-specialist-centre-deepen-35 | https://triadentalspecialist.com/ | Page JSON-LD type: DentalClinic | 2026-09-17 |
| tria-dental-specialist-centre-deepen-36 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=TRIA%20D… | A search for "TRIA Dental Specialist Centre Penang" returned only unrelated results (Carcassonne Center Tourism; Rockville Centre Tourism), no listing for the clinic | 2026-09-29 |
| tria-dental-specialist-centre-deepen-37 | https://triadentalspecialist.com/ | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| tria-dental-specialist-centre-platforms | https://www.whatclinic.com/dentists/malaysia/penang | WhatClinic: its Penang dentist listing (12 clinics shown of the 17 it announces) and its George Town, Penang Island, Bayan Lepas and Ayer Itam listings, checked against its profile sitemaps (280 dentist profiles in Malaysia, 16 in Penang; the one not shown in a listing opened); the profile addresses built from its name (tria-dental-specialist-centre, tria-dental, tria-dental-specialist-center, tria-dental-specialist-clinic, tria-dental-centre) do not exist: no profile for TRIA Dental Specialist Centre and none at its address (checked 2026-10-02) | 2026-10-02 |
| tria-dental-specialist-centre-platforms-2 | https://www.dentaldepartures.com/dentists/malaysia | Dental Departures: its clinic search for Malaysia (63 clinics, 10 of them in Penang) and a search by the clinic's name, read 2026-10-02: no listing for TRIA Dental Specialist Centre | 2026-10-02 |
| tria-dental-specialist-centre-platforms-3 | https://us-uk.bookimed.com/clinics/country=malaysia/direction=denti… | Bookimed: its Malaysia dentistry listing and its full clinic sitemap (2,127 clinic pages), read 2026-10-02: no page for TRIA Dental Specialist Centre | 2026-10-02 |
| tria-dental-specialist-centre-platforms-4 | https://www.mymeditravel.com/dentistry-clinics-in-malaysia | MyMediTravel: its list of dentistry clinics in Malaysia (25 clinics on 3 pages), read 2026-10-02: TRIA Dental Specialist Centre is not among them | 2026-10-02 |
| tria-dental-specialist-centre-platforms-5 | https://www.erufucare.com/sitemap.xml | Erufu Care (Malaysian clinic review site): its clinic sitemaps (416 clinic pages), read 2026-10-02: no page for TRIA Dental Specialist Centre | 2026-10-02 |
| tria-dental-specialist-centre-platforms-6 | https://hospitalexaminer.com/countries/malaysia/penang/ | Hospital Examiner: its list of health facilities in Penang (332 facility pages), read 2026-10-02: no page for TRIA Dental Specialist Centre | 2026-10-02 |
| tria-dental-specialist-centre-platforms-7 | https://www.hotfrog.com.my/search/penang/tria%20dental | Hotfrog Malaysia: search for "tria dental" in Penang and in Malaysia, read 2026-10-02: no listing for TRIA Dental Specialist Centre | 2026-10-02 |
| tria-dental-specialist-centre-platforms-8 | https://www.trustpilot.com/review/triadentalspecialist.com | Trustpilot: no company page for triadentalspecialist.com (page not found, checked 2026-10-02) | 2026-10-02 |
| tria-dental-specialist-centre-deepen-16 | https://triadentalspecialist.com/ | Clinic site read 2026-10-07 (pages last updated 2026-09-30), in English, shared by the Penang and Kuala Lumpur branches: "Backed by decades of expertise, our distinguished team offers a comprehensive dental specialist services, including Restorative, Orthodontics, Periodontics and Endodontics."; sections "Orthodontics" ("From traditional braces to modern clear aligners"), "Periodontics & Dental Implants" ("We offer a range of advanced periodontal treatments, from non-surgical therapies to surgical interventions or dental implants to replace missing teeth."), "Endodontics", "Specialist Paediatric Dentistry" ("Specialised dental care tailored to the developmental needs of infants, children and teenagers.") and "Restorative Dentistry" ("Through crowns, bridges, veneers and dentures"); "273 & 275 Jalan Burma 10350 Georgetown, Penang (Pulau Tikus)"; "Orthodontics: 012-4381330 / 04-2281330"; "Periodontics: 019-2777250 / 04-2779405"; "Tuesday - Sunday : 9.00am - 5.00pm"; WhatsApp links for Penang (+60 12-438 1330) and Kuala Lumpur on every page; structured data with two "DentalClinic" entries, the Penang one with "PostalAddress" ("273 & 275 Jalan Burma", "10350"), "telephone" and "openingHours" ("Tu-Su 09:00-17:00"); no fee on any of the 31 pages of the site read on 2026-10-07: the eight pages in its menu (home, technology.html, team.html, team-kl.html, contact_penang.html, contact_KL.html, referral.html, program.html) and 23 older pages still served outside the menu (among them financing.html, dentalimplants.html, periodontal-treatment.html, endodontics.html, first-visit.html, types-of-braces.html and the two orthodontist profiles); no enquiry, estimate or booking form for patients | 2026-10-07 |
| tria-dental-specialist-centre-deepen-38 | https://triadentalspecialist.com/team.html | Penang team page, read 2026-10-07, seven dentists, each "Location: Penang Island": "Dr Chay Siew Han (May)", "Specialist Orthodontist", "BDS (UM) MOrtho (HKU) MOrtho RCS (Edinburgh)"; "Dr Freeda Woon bt Faiza Woon Tai Keat", "Specialist Periodontist", "Surgical & Non Surgical Periodontal Therapy", "Dental Implants & Regenerative Procedure"; "DR BRENDA SIM", "MSc Restorative Dentistry (Manchester)", "Minor Oral Surgery"; "Dr Kho Aik Jin (Eugene)", "Specialist Orthodontist", "Clear Aligners"; "Dr Poh Li Fuan", "DDS (MAHSA), MFDS RCS (Edinburgh)", "Dr Endo (UKM)", "Root Canal Treatment", "Endodontic Microsurgery / Apicoectomy"; "Dr Travis Tan Huan Chang", "Specialist Endodontist"; "Dr Chan Ying Ying", "Associate Dentist"; the image at the top of the page shows the clinic's waiting bench, a corridor with framed certificates and a reception sofa | 2026-10-07 |
| tria-dental-specialist-centre-deepen-39 | https://www.google.com/maps?cid=14994460061228339948&hl=en | Google listing read 2026-10-07: 4.9 from 196 reviews; histogram 5★ 190 / 4★ 2 / 3★ 0 / 2★ 0 / 1★ 4; newest review 2026-10-02; 273, 275, Jalan Burma, Pulau Tikus, 10350 George Town; phone +60 12-438 1330; the listing is claimed and lists its categories as Dental clinic, Dental implants periodontist, Dental implants provider, Dentist, Denture care center, Emergency dental service, Endodontist, Orthodontist, Periodontist and Specialized clinic; hours Tuesday to Saturday 9 AM–5 PM, Sunday and Monday closed; photos uploaded by the business dated 2024-12-10, 2025-04-11 and 2025-04-16; 15 reviews read in four orders (most relevant, newest, lowest, highest), dated 2023-07-13 to 2026-10-02, 14 of them from the last 24 months, from accounts with 1 to 71 reviews (one account with a single review); one owner reply, dated 2025-10-09; the four one-star reviews (2023-07-13, 2026-04-09, 2026-04-15, 2026-06-27) are unanswered, and two of them carry text, both about front-desk staff ("Very very rude receptionist"; "Very bad attitude from the counter staff. They don’t understand English."); the texts are in English and individually worded, most about the end of braces treatment | 2026-10-07 |
| tria-dental-specialist-centre-deepen-40 | https://triadentalspecialist.com/contact_penang.html | Penang location page, read 2026-10-07: "273 & 275 Jalan Burma 10350 Georgetown, Penang (Pulau Tikus)" with an embedded Google map of the clinic's listing; Orthodontics "Tuesday - Saturday : 9.00am - 5.00pm", "Closed : Sunday, Monday & Major Public Holidays"; "Periodontics & Endodontics" "Tuesday - Sunday : 9.00am - 5.00pm", "Closed : Monday & Major Public Holidays"; phone numbers and two e-mail addresses; links to the clinic's Facebook and Instagram pages and to WhatsApp; the linked Facebook page (TRIA Dental Specialist Centre, George Town) showed 5,567 followers on 2026-10-07; no enquiry or booking form | 2026-10-07 |
| tria-dental-specialist-centre-deepen-41 | https://triadentalspecialist.com/financing.html | Orthodontic financing page, read 2026-10-07 (still served, but not linked from the site's menu): "The cost of your orthodontic treatment varies depends on your individual needs and treatment plan."; "We offer a no-interest installment plan."; no fee stated | 2026-10-07 |
| tria-dental-specialist-centre-deepen-42 | https://triadentalspecialist.com/dentalimplants.html | Dental implants page, read 2026-10-07 (still served, but not linked from the site's menu or sitemap and marked not to be indexed by search engines): immediate, single, multiple and full-arch implants explained with FAQs; "The implant procedure is performed using a local anaesthetic, so you should not experience pain during the surgery."; no price | 2026-10-07 |
| tria-dental-specialist-centre-deepen-43 | https://triadentalspecialist.com/first-visit.html | Orthodontic first-visit page, read 2026-10-07 (still served, but not linked from the site's menu): "Orthodontic records consist of digital impression (3-D scanning) of the teeth, digital x-rays, and photographs."; "If your child is not ready for treatment at this time, we will place them into our guidance programme to periodically monitor their growth and development."; the initial consultation, the records and the treatment plan are described as visits to the clinic; no fee | 2026-10-07 |
| tria-dental-specialist-centre-deepen-44 | https://triadentalspecialist.com/technology.html | Technology page, read 2026-10-07: "Technology-Assisted Diagnostics (CBCT)", "3D Cone Beam Computed Tomography (CBCT) technology revolutionizes the way dental professionals approach diagnosis and treatment planning."; "Microscope & Orascoptic Loupes"; "3D Intraoral Scanner"; "3D Dental Printer"; "Dental Laser"; "EMS Air Flow"; no fees | 2026-10-07 |
| tria-dental-specialist-centre-deepen-45 | https://triadentalspecialist.com/periodontal-treatment.html | Periodontal treatment page, read 2026-10-07 (still served, but not linked from the site's menu or sitemap and marked not to be indexed by search engines): "Consultation includes a detailed examination, comprehensive X-rays, detailed discussion and formulation of a treatment strategy." | 2026-10-07 |
| tria-dental-specialist-centre-deepen-46 | https://triadentalspecialist.com/team-kl.html | Kuala Lumpur team page, read 2026-10-07: the site's paediatric dentists, each "Registered Specialist in Paediatric Dentistry" with "Location: Kuala Lumpur", including "Treatment Under General Anaesthesia & Sedation" | 2026-10-07 |
| tria-dental-specialist-centre-deepen-47 | https://triadentalspecialist.com/referral.html | Referral form page, read 2026-10-07: "(For Referring Dentists Only)", with a branch choice, a list of specialists and an attachment field; it is the only form on the site besides the corporate programme request | 2026-10-07 |
| tria-dental-specialist-centre-deepen-48 | https://triadentalspecialist.com/endodontics.html | Endodontics page, read 2026-10-07 (still served, but not linked from the site's menu or sitemap and marked not to be indexed by search engines): "Retreatment", "Endodontic Microsurgery", with FAQs on root canal treatment; no price | 2026-10-07 |
| tria-dental-specialist-centre-deepen-49 | https://triadentalspecialist.com/sitemap.xml | Sitemap read 2026-10-07: eight pages (home, technology, the Penang and Kuala Lumpur team pages, the two location pages, the referral form and the corporate programme); none is a page about a single treatment | 2026-10-07 |
| tria-dental-specialist-centre-deepen-50 | search:best dentist Penang / English speaking dentist Penang / dental implants Penang / emergency dentist Penang / Penang dental clinic for expats | The five canonical Penang queries on 2026-10-07 (google.com, English, Malaysia, non-personalised, read in the clinics' opening hours; the AI Overview where one was shown, the three local results and the first page of web results were read; "dental implants Penang" was loaded twice because its AI Overview changed between loads). | 2026-10-07 |
Change History
| Date | Change |
|---|---|
| 2026-10-07 | Re-read on 2026-10-07: every page of the clinic's website (the eight pages in its menu and 23 older pages still served outside it), its Google listing and reviews in four sort orders, its Facebook page and the Malaysian Dental Council register. Recorded: Google 4.9 from 196 reviews, newest 2026-10-02; seven dentists are now named for the Penang centre (Dr Poh Li Fuan added, for root canal treatment), and the home page now also lists paediatric and restorative dentistry. Corrected: children's dentistry changed to yes — orthodontic screening from age seven and early treatment for children are offered at the Penang centre, while the paediatric dentistry specialists named on the site work in Kuala Lumpur. Corrected: pre-visit consultation changed to no — the site gives phone, e-mail and a WhatsApp link, its forms are for referring dentists and for companies, and consultation and treatment plan are described as visits. Corrected: individual service pages changed to no — the pages on implants, gum treatment and root canal treatment are not linked from the menu or the sitemap and are marked not to be indexed by search engines. Confirmed: no prices published, X-ray and cone-beam CT imaging, implants, orthodontics, WhatsApp, Saturday opening, structured data describing the clinic, and one owner reply among the 15 reviews read. Corrected: no recurring complaint is recorded - two of the four one-star reviews, both from April 2026, concern front-desk staff and the other two carry no text. Still unverified: whether the clinic works with foreign patients. Visibility re-checked on 2026-10-07 with the five canonical Penang queries, read once for every card compared; AI Overviews, local results and the first page of web results all counted. The clinic appears in 0 of the five. Google indexing is recorded as good: a search for the clinic's name returns its own site first. |
| 2026-10-02 | Other review platforms re-checked on 2026-10-02: the dentalclinicclosetome.my page it rested on shows the clinic's Google reviews and rating rather than reviews of its own, and no profile for TRIA Dental Specialist Centre was found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog; "reviewed on other platforms" changed from yes to no. |
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-18 | Re-read on 2026-09-18 together with a neighbouring clinic's re-read: every page of the clinic's website, including service pages not linked from its menu, its Google listing and reviews, including all one-star reviews, its Facebook page and the Malaysian Dental Council register. Added: X-ray and cone-beam CT imaging, and that implants are placed under local anaesthetic. Confirmed: six dentists named for the Penang centre, five of them registered at its premises; orthodontics, gum treatment and implants, root canal treatment, WhatsApp, Saturday opening, emergency appointments for braces patients and structured data describing the clinic. Two of the four one-star Google reviews describe rude front-desk staff, and the clinic replies to few reviews. The paediatric dentists named on the website work at the Kuala Lumpur branch. No prices are published and no Tripadvisor listing was found. Google: 4.9 from 194 reviews. |
| 2026-09-17 | Recorded on 2026-09-17 from the clinic's own Google Business Profile: emergency dental service is one of the categories the clinic lists for itself, which its website neither describes nor rules out. |
| 2026-09-17 | Search visibility checked on 2026-09-17 for the five standard Penang queries: the clinic was not present for "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang" or "Penang dental clinic for expats". |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's one-page website (Orthodontics, Periodontics & Implants, Endodontics sections for both Penang and Kuala Lumpur branches) and its Google listing. Recorded: no prices published; WhatsApp available for both branches; weekend opening hours; no pediatric service documented; Google 4.9 from 194 reviews, no signs of review manipulation. Still unverified: whether the clinic has a TripAdvisor listing, on-site equipment, and whether the clinic works with foreign patients. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone (Pulau Tikus branch) unchanged, clinic operating normally. Google rating eased from stored 5.0 to 4.9 and review count grew substantially from stored 51 to 187. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): clinic premise 'TRIA DENTAL SPECIALIST CENTRE' confirmed as genuinely MDC-registered (2 specialists) at its Jalan Burma, Georgetown address; no distinct clinic license number is published. |
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