SmileBay Signature Implant Centre (Weld Quay)
According to our open methodology, this clinic scored 72.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 27 ranked clinics · Last checked: 7 October 2026
72.8/100
Positions by Rating Profile
- Overall Transparency & Trust#772.8/100
- Best for Expats#673.3/100
- Best for Dental Implants#769/100
- Best for Emergency Dental Care#679/100
- Best Price Transparency#1249.3/100
- Best English-speaking Clinics#478/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented No sedation or general anaesthesia on any page of the clinic site [smilebay-signature-implant-centre-weld-quay-deepen-2] [smilebay-signature-implant-centre-weld-quay-deepen-3] [smilebay-signature-implant-centre-weld-quay-deepen-4]
Summary
Flagship implant centre of the SmileBay dental group on Pengkalan Weld (Weld Quay), George Town, open since 2023. Its site names five dentists and covers dental implants including All-on-4, full-mouth rehabilitation, same-day CEREC crowns from an in-house digital lab, digital smile design, Invisalign and clear aligners, gum treatment and general dentistry, with CBCT, a dental microscope and a Waterlase laser. English website, WhatsApp contact, open Monday to Saturday; no prices are published.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 18 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Clinic site in English with about 80 pages: dentists, services, technology, booking and a blog; live on 2026-10-07. [smilebay-signature-implant-centre-weld-quay-deepen-18] | 4/4 |
| ✓ | Dentist names listed Five dentists named on the Our Doctors page. [smilebay-signature-implant-centre-weld-quay-deepen-40] | 3/3 |
| ✓ | Dentist specializations listed Degrees, implantology fellowships and certificates and each dentist's clinical focus are given on the Our Doctors page. [smilebay-signature-implant-centre-weld-quay-deepen-40] | 2/2 |
| ✓ | Real clinic photos The clinic site shows the reception with the SmileBay Signature lettering and the Weld Quay building with the clinic's sign. [smilebay-signature-implant-centre-weld-quay-deepen-18] | 2/2 |
| ✓ | Service list published Services listed on the site: implants, smile makeovers, gum treatment and general dentistry, each with its own page. [smilebay-signature-implant-centre-weld-quay-deepen-41] [smilebay-signature-implant-centre-weld-quay-deepen-42] | 3/3 |
| ✓ | Clear contact details Email and a WhatsApp link on every page; the same number (+60 11-8888 0188) on the Google listing. [smilebay-signature-implant-centre-weld-quay-deepen-18] [smilebay-signature-implant-centre-weld-quay-deepen-43] | 2/2 |
| ✓ | English website version The clinic site is in English. [smilebay-signature-implant-centre-weld-quay-deepen-18] | 2/2 |
| ✓ | Address and map published Street address on every page; the Book Now page has a Getting Here section with an embedded map; the Google listing gives the same address. [smilebay-signature-implant-centre-weld-quay-deepen-44] [smilebay-signature-implant-centre-weld-quay-deepen-43] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
18 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-10-07; star histogram 5*..1* = 138/1/1/0/0 [smilebay-signature-implant-centre-weld-quay-deepen-43] | 6/6 |
| ◐ | Google review volume as of 2026-10-07 [smilebay-signature-implant-centre-weld-quay-deepen-43] | 2/3 |
| ✓ | Review recency Newest Google review dated 2026-09-21. [smilebay-signature-implant-centre-weld-quay-deepen-43] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies under 10 of the 11 Google reviews read, dated 2026-05-29 to 2026-09-11, including the only three-star and four-star ratings. [smilebay-signature-implant-centre-weld-quay-deepen-43] | 2/2 |
| ✓ | No recurring complaints No rating below three stars among 140 Google reviews; the one 3-star and one 4-star rating (August 2026) carry no text. [smilebay-signature-implant-centre-weld-quay-deepen-43] | 2/2 |
| ✓ | No suspicious review patterns 11 reviews read (2026-05-29 to 2026-09-21): seven accounts carry other reviews, three are Local Guides; the nine texts are worded differently; 138 of 140 ratings are 5 stars. [smilebay-signature-implant-centre-weld-quay-deepen-43] | 2/2 |
| ✓ | Active Facebook presence Facebook page linked from the clinic site, with about 360 followers, 3 reviews and a post dated 2026-07-30 [smilebay-signature-implant-centre-weld-quay-deepen-16] [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor profile found for the clinic in Penang; the clinic's own website does not mention TripAdvisor [smilebay-signature-implant-centre-weld-quay-deepen-38] [smilebay-signature-implant-centre-weld-quay-deepen-39] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner, Hotfrog or Trustpilot (checked 2026-10-02). [smilebay-signature-implant-centre-weld-quay-platforms] [smilebay-signature-implant-centre-weld-quay-platforms-2] [smilebay-signature-implant-centre-weld-quay-platforms-3] [smilebay-signature-implant-centre-weld-quay-platforms-4] [smilebay-signature-implant-centre-weld-quay-platforms-5] [smilebay-signature-implant-centre-weld-quay-platforms-6] [smilebay-signature-implant-centre-weld-quay-platforms-7] [smilebay-signature-implant-centre-weld-quay-platforms-8] | 0/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray CBCT 3D X-ray on the technology page; panoramic and periapical X-rays kept in patient records. [smilebay-signature-implant-centre-weld-quay-deepen-48] [smilebay-signature-implant-centre-weld-quay-deepen-47] | 2/2 |
| ✓ | CBCT (3D imaging) Cone-beam CT described on the technology page and used for implant planning. [smilebay-signature-implant-centre-weld-quay-deepen-48] [smilebay-signature-implant-centre-weld-quay-deepen-45] | 2/2 |
| ✓ | Implantology Implant dentistry, including All-on-4 and computer-guided implant surgery. [smilebay-signature-implant-centre-weld-quay-deepen-45] [smilebay-signature-implant-centre-weld-quay-deepen-40] | 2/2 |
| ✓ | Orthodontics Orthodontics and Invisalign clear aligners listed among the dentists' focuses; Invisalign consultations can be booked online. [smilebay-signature-implant-centre-weld-quay-deepen-40] [smilebay-signature-implant-centre-weld-quay-deepen-49] [smilebay-signature-implant-centre-weld-quay-deepen-46] | 2/2 |
| ✓ | Oral surgery Extractions and wisdom tooth surgery; implant surgery including sinus lifts and bone grafting. [smilebay-signature-implant-centre-weld-quay-deepen-42] [smilebay-signature-implant-centre-weld-quay-deepen-45] [smilebay-signature-implant-centre-weld-quay-deepen-40] | 2/2 |
| ✗ | Pediatric dentistry No children's dentistry on the services, general dentistry or dentists' pages; no page of the clinic site mentions children as patients. [smilebay-signature-implant-centre-weld-quay-deepen-41] [smilebay-signature-implant-centre-weld-quay-deepen-42] [smilebay-signature-implant-centre-weld-quay-deepen-40] | 0/1.5 |
| ✓ | Emergency care The clinic's blog describes urgent same-day care for a visiting patient; on Google it confirmed seeing a walk-in emergency the same morning (reply of 2026-09-11). [smilebay-signature-implant-centre-weld-quay-deepen-21] [smilebay-signature-implant-centre-weld-quay-deepen-43] | 1.5/1.5 |
| ✓ | Works with international patients The clinic's blog states it treats international patients, including cruise passengers; the booking form asks for the country of residence. [smilebay-signature-implant-centre-weld-quay-deepen-22] [smilebay-signature-implant-centre-weld-quay-deepen-6] [smilebay-signature-implant-centre-weld-quay-deepen-44] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp link to +60 11-8888 0188 on every page of the clinic site. [smilebay-signature-implant-centre-weld-quay-deepen-18] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Site and booking forms in English; the clinic says its staff are fluent in multiple languages; visiting patients describe explanations given in English. [smilebay-signature-implant-centre-weld-quay-deepen-18] [smilebay-signature-implant-centre-weld-quay-deepen-22] [smilebay-signature-implant-centre-weld-quay-deepen-43] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online booking for examinations and Invisalign consultations with a choice of time, and a request form with service, date and country of residence. [smilebay-signature-implant-centre-weld-quay-deepen-49] [smilebay-signature-implant-centre-weld-quay-deepen-44] | 1.5/1.5 |
| ✓ | Clear service explanations Each treatment explained in plain language, with step-by-step implant planning. [smilebay-signature-implant-centre-weld-quay-deepen-42] [smilebay-signature-implant-centre-weld-quay-deepen-45] | 1/1 |
| ✓ | Convenient opening hours Open Saturdays: Monday to Saturday 9:00am–6:00pm on the site; the Google listing showed Wednesday as closed on 2026-10-07. [smilebay-signature-implant-centre-weld-quay-deepen-44] [smilebay-signature-implant-centre-weld-quay-deepen-43] | 1.5/1.5 |
AI & Search Visibility
5.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✗ | Mentioned for: best dentist Malaysia Not in an AI Overview, the local results or the first page of web results for "best dentist Penang" on 2026-10-07. [smilebay-signature-implant-centre-weld-quay-deepen-50] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Malaysia Not in an AI Overview, the local results or the first page of web results for "English speaking dentist Penang" on 2026-10-07. [smilebay-signature-implant-centre-weld-quay-deepen-50] | 0/1 |
| ✓ | Mentioned for: dental implants Malaysia Named in the AI Overview and clinic site third on the first page of web results for "dental implants Penang" on 2026-10-07. [smilebay-signature-implant-centre-weld-quay-deepen-50] | 1/1 |
| ✗ | Mentioned for: emergency dentist Malaysia Not in an AI Overview, the local results or the first page of web results for "emergency dentist Penang" on 2026-10-07. [smilebay-signature-implant-centre-weld-quay-deepen-50] | 0/1 |
| ✓ | Mentioned for: Malaysia dental clinic for expats Named in the AI Overview for "Penang dental clinic for expats" on 2026-10-07. [smilebay-signature-implant-centre-weld-quay-deepen-50] | 1/1 |
| ✗ | Structured data on website Structured data covers the website and blog posts only; no Dentist or LocalBusiness markup with address, phone or hours on the home or Book Now pages. [smilebay-signature-implant-centre-weld-quay-deepen-18] [smilebay-signature-implant-centre-weld-quay-deepen-44] | 0/1.5 |
| ✓ | Google indexing quality Clinic site first for its name and first on web page 1 for "dental implants Penang" on 2026-09-18 [smilebay-signature-implant-centre-weld-quay-deepen-23] [smilebay-signature-implant-centre-weld-quay-deepen-9] | 2/2 |
| ✓ | Dedicated service pages Separate pages for implant dentistry, smile makeovers, gum treatment and general dentistry. [smilebay-signature-implant-centre-weld-quay-deepen-45] [smilebay-signature-implant-centre-weld-quay-deepen-46] [smilebay-signature-implant-centre-weld-quay-deepen-47] [smilebay-signature-implant-centre-weld-quay-deepen-42] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Yong Peng San [smilebay-signature-implant-centre-weld-quay-deepen-40] [smilebay-signature-implant-centre-weld-quay-lic] | BDS (UM); founder and managing director of the group; advanced implant surgery, All-on-4, bone and soft tissue grafting, full mouth rehabilitation | 2895 |
| Dr Ian Foo [smilebay-signature-implant-centre-weld-quay-deepen-40] [smilebay-signature-implant-centre-weld-quay-lic] | DDS (MAHSA); computer-guided implant surgery, digital smile design, full mouth rehabilitation, microscopic root canal therapy | 11883 |
| Dr Ellie Tan [smilebay-signature-implant-centre-weld-quay-deepen-40] [smilebay-signature-implant-centre-weld-quay-lic] | DDS (MAHSA); Invisalign and clear aligners, computer-guided implant surgery, digital smile design, full mouth rehabilitation | 11881 |
| Dr Liew Xin Yoong [smilebay-signature-implant-centre-weld-quay-deepen-40] [smilebay-signature-implant-centre-weld-quay-lic] | BDS (IMU); digital smile design, orthodontics, Invisalign clear aligners | 13224 |
| Dr Ong Yin Joe [smilebay-signature-implant-centre-weld-quay-deepen-40] [smilebay-signature-implant-centre-weld-quay-lic] | Bachelor of Dental Surgery (AIMST); cosmetic and restorative dentistry, orthodontics, root canal treatment | 8361 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.smilebayimplantcentre.com/ |
|---|---|
| Phone | +60 11-8888 0188 |
| +60 11-8888 0188 | |
| https://www.facebook.com/smilebaysignatureimplantcentre/ | |
| Google Maps | Map listing |
| Address | 4, Pengkalan Weld, 10300 George Town, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.smilebayimplantcentre.com/ | Clinic site read 2026-09-18, all 82 pages in its sitemap load; in English (two blog posts in Chinese); every page carries "enquiry@smilebayimplantcentre.com", "4, Pengkalan Weld, George Town, 10300, Georgetown, Penang, Malaysia", "T32 SmileBay Sdn Bhd 202001029203 (1385523-M)", a WhatsApp link to +60 11-8888 0188 and links to Facebook, Instagram and TikTok; structured data: WebSite on the home page, BlogPosting with an Organization entry holding only name and URL on blog posts, ImageObject on booking pages; no Dentist or LocalBusiness markup with address, phone or hours | 2026-09-18 |
| s3 | https://www.thestar.com.my/metro/metro-news/2024/06/24/dental-healt… | flagship Weld Quay branch | 2026-07-14 |
| smilebay-signature-implant-centre-weld-quay-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-10-07: premise KLINIK PERGIGIAN SMILEBAY, NO.4 GF, 1F & 2F, PENGKALAN WELD GEORGETOWN, 10300 GEORGETOWN, lists seven practitioners for 2026, all Dental Surgeon: YONG PENG SAN (2895), FOO GUANG IAN (11883), ELLIE TAN SWIN YEE (11881) and LAI PEI XIAN (17588) with practice type PRINCIPLES; LIEW XIN YOONG (13224), ONG YIN JOE (8361) and KWA ZHENG KANG (6851) with practice type OTHERS. LIEW XIN YOONG's principal premise is KLINIK PERGIGIAN SMILEBAY, NO. 9 GROUND & FIRST FLOOR JALAN JURU SENTRAL, 14000 BUKIT MERTAJAM; ONG YIN JOE's is KLINIK PERGIGIAN SMILEBAY, 1-01-21, GROUND FLOOR ELIT AVENUE, 11950 BAYAN LEPAS; KWA ZHENG KANG's is KLINIK PERGIGIAN UNIQ DENTAL, KUALA LUMPUR. | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-2 | https://www.smilebayimplantcentre.com/services | Services page: "PERIODONTAL TREATMENT", "IMPLANT DENTISTRY", "DIGITAL SMILE DESIGN", "GENERAL DENTISTRY", each linking to its own page; no fee on this or any other page of the site | 2026-09-18 |
| smilebay-signature-implant-centre-weld-quay-deepen-3 | https://www.smilebayimplantcentre.com/generaldentistry | General Dentistry page: "Scaling And Polishing", "Tooth Coloured Filling", "Extraction, Wisdom Tooth Surgery", "Root Canal Therapy", "Crowns, Onlays, Inlays", "Denture (Partial/Complete)", "Fabrication of Occlusal Splint", each explained in a short paragraph; no fees | 2026-09-18 |
| smilebay-signature-implant-centre-weld-quay-deepen-4 | https://www.smilebayimplantcentre.com/implantdentistry | Implant Dentistry page: "Our specialty at SmileBay Signature Advanced Implant Centre lies in dental implant."; "All On 4 Implant"; "Proper and thorough examination are conducted using advanced technology (e.g. CBCT, digital scanning, etc.)"; "A 3D surgical guide will be printed to ensure accuracy and precision of your implant placement"; no price | 2026-09-18 |
| smilebay-signature-implant-centre-weld-quay-deepen-6 | https://www.smilebayimplantcentre.com/post/the-ultimate-dental-tour… | Clinic blog, read 2026-10-07: "tailored to meet the needs of our diverse international clientele" | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-7 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| smilebay-signature-implant-centre-weld-quay-deepen-8 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| smilebay-signature-implant-centre-weld-quay-deepen-9 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| smilebay-signature-implant-centre-weld-quay-deepen-10 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| smilebay-signature-implant-centre-weld-quay-deepen-11 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| smilebay-signature-implant-centre-weld-quay-deepen-16 | https://www.facebook.com/smilebaysignatureimplantcentre/ | Facebook page SmileBay Signature Implant Centre, linked from the clinic site, read 2026-09-18: about 360 followers, 3 reviews, newest post 2026-07-30; "Our flagship centre focuses on Full Mouth rehabilitation, All-On-X, Smile Makeover and Invisalign."; languages listed: English, Chinese, Bahasa Malaysia and Hokkien; phone +60 11-8888 0188 with a WhatsApp button | 2026-09-18 |
| smilebay-signature-implant-centre-weld-quay-deepen-17 | https://www.tripadvisor.com/Search?q=SmileBay%20Signature%20Penang | Tripadvisor search 2026-09-18 for SmileBay Signature Penang and for SmileBay: no listing for the clinic (results were restaurants in George Town, the Penang Island destination page and an attraction in Taiwan) | 2026-09-18 |
| smilebay-signature-implant-centre-weld-quay-deepen-21 | https://www.smilebayimplantcentre.com/post/same-day-crown-transform… | Clinic blog, post dated "Aug 9, 2024", read 2026-10-07: "When our foreign patient came down from a cruise, he sought urgent dental care for a troubling issue: a cracked tooth filling that caused severe discomfort."; "This advanced technology allowed us to design, mill, and fit a new ceramic crown within the same day."; "especially in emergency situations where time is of the essence" | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-22 | https://www.smilebayimplantcentre.com/post/dental-tourism-at-smilebay | Clinic blog, post dated "Sep 23, 2024", read 2026-10-07: "our flagship centre SmileBay Signature attracts international patients arriving from cruise shore excursions"; "our staff are trained and fluent in multiple languages" | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-23 | search:SmileBay Signature Implant Centre Weld Quay | Google 2026-09-18 (English, gl=my, non-personalised): smilebayimplantcentre.com is the first organic result for the clinic's name | 2026-09-18 |
| smilebay-signature-implant-centre-weld-quay-deepen-38 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=SmileBay… | A search for "SmileBay Signature Implant Centre Penang" returned only unrelated results (Carcassonne Center Tourism; Rockville Centre Tourism), no listing for the clinic | 2026-09-29 |
| smilebay-signature-implant-centre-weld-quay-deepen-39 | https://www.smilebayimplantcentre.com/ | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| smilebay-signature-implant-centre-weld-quay-platforms | https://www.whatclinic.com/dentists/malaysia/penang | WhatClinic: its Penang dentist listing (12 clinics shown of the 17 it announces) and its George Town, Penang Island, Bayan Lepas and Ayer Itam listings, checked against its profile sitemaps (280 dentist profiles in Malaysia, 16 in Penang; the one not shown in a listing opened); the profile addresses built from its name (smilebay-signature-implant-centre-weld-quay, smilebay-signature-implant-centre, smilebay-dental-weld-quay, smilebay-signature-weld-quay) do not exist, and smilebay-signature only leads back to the Malaysia listing: no profile for SmileBay Signature Implant Centre (its SmileBay Dental profiles are other branches of the group, none at Pengkalan Weld) and none at its address (checked 2026-10-02) | 2026-10-02 |
| smilebay-signature-implant-centre-weld-quay-platforms-2 | https://www.dentaldepartures.com/dentists/malaysia | Dental Departures: its clinic search for Malaysia (63 clinics, 10 of them in Penang) and a search by the clinic's name, read 2026-10-02: no listing for SmileBay Signature Implant Centre | 2026-10-02 |
| smilebay-signature-implant-centre-weld-quay-platforms-3 | https://us-uk.bookimed.com/clinics/country=malaysia/direction=denti… | Bookimed: its Malaysia dentistry listing and its full clinic sitemap (2,127 clinic pages), read 2026-10-02: no page for SmileBay Signature Implant Centre | 2026-10-02 |
| smilebay-signature-implant-centre-weld-quay-platforms-4 | https://www.mymeditravel.com/dentistry-clinics-in-malaysia | MyMediTravel: its list of dentistry clinics in Malaysia (25 clinics on 3 pages), read 2026-10-02: SmileBay Signature Implant Centre is not among them | 2026-10-02 |
| smilebay-signature-implant-centre-weld-quay-platforms-5 | https://www.erufucare.com/sitemap.xml | Erufu Care (Malaysian clinic review site): its clinic sitemaps (416 clinic pages), read 2026-10-02: no page for SmileBay Signature Implant Centre | 2026-10-02 |
| smilebay-signature-implant-centre-weld-quay-platforms-6 | https://hospitalexaminer.com/countries/malaysia/penang/ | Hospital Examiner: its list of health facilities in Penang (332 facility pages), read 2026-10-02: no page for SmileBay Signature Implant Centre | 2026-10-02 |
| smilebay-signature-implant-centre-weld-quay-platforms-7 | https://www.hotfrog.com.my/search/penang/smilebay | Hotfrog Malaysia: search for "smilebay" in Penang and in Malaysia, read 2026-10-02: no listing for SmileBay Signature Implant Centre | 2026-10-02 |
| smilebay-signature-implant-centre-weld-quay-platforms-8 | https://www.trustpilot.com/review/smilebayimplantcentre.com | Trustpilot: no company page for smilebayimplantcentre.com (page not found, checked 2026-10-02) | 2026-10-02 |
| smilebay-signature-implant-centre-weld-quay-deepen-18 | https://www.smilebayimplantcentre.com/ | Clinic site read 2026-10-07, all pages in its sitemap load (about 80, most of them blog posts); in English (two blog posts in Chinese); menu: "Our Doctors", "Our Team", "Implant Dentistry", "Digital Smile Design", "Periodontal Treatment", "General Dentistry", "Our Technologies", "Book Now", "Dental Academy"; "one-stop centre for patients that require full mouth treatments and same-day dentistry"; every page carries "enquiry@smilebayimplantcentre.com", "4, Pengkalan Weld, Georgetown, 10300, Georgetown, Penang, Malaysia", "T32 SmileBay Sdn Bhd 202001029203 (1385523-M)", a WhatsApp link to +60 11-8888 0188 and links to Facebook, Instagram and TikTok; the home page photos show the reception with the SmileBay Signature lettering and the Weld Quay building with the clinic's sign; structured data on the home page: WebSite with name and url only — no Dentist, MedicalClinic or LocalBusiness markup, no address or telephone | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-40 | https://www.smilebayimplantcentre.com/our-doctors | Our Doctors page, read 2026-10-07: "DR YONG PENG SAN", "BDS (UM)", "Cert. Implantology (University of Southern California)", "Focuses: Advanced Dental Implant Surgery, Bone and Soft Tissue Grafting, All-on-4 Implants, Full Mouth Rehabilitation", "soft tissue surgeries, bone grafting and augmentation and sinus lifting procedures"; "DR IAN FOO", "DDS (MAHSA)", "Fellowship of the International Congress of Oral Implantologists (USA)", "Focuses: Computer Guided Implant Surgery, Digital Smile Design Smile Makeovers, Full Mouth Rehabilitation, Microscopic Root Canal Therapy"; "DR ELLIE TAN", "Certified Invisalign Provider", "Focuses: Invisalign and Clear Aligner Treatments, Computer Guided Implant Surgery, Digital Smile Design Smile Makeovers, Full Mouth Rehabilitation"; "DR LIEW XIN YOONG", "BDS (IMU)", "Focuses: Digital Smile Design Smile Makeovers, Orthodontics, Invisalign Clear Aligner Treatment"; "DR ONG YIN JOE", "Bachelor of Dental Surgery (AIMST)", "Focus: Cosmetic and Restorative Dentistry, Orthodontic, Root Canal Treatment"; no dentist lists children's dentistry among the focuses | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-41 | https://www.smilebayimplantcentre.com/services | Services page, read 2026-10-07: "PERIODONTAL TREATMENT", "IMPLANT DENTISTRY", "DIGITAL SMILE DESIGN", "GENERAL DENTISTRY", each linking to its own page; no children's dentistry among them; no fee on this or any other page of the site | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-42 | https://www.smilebayimplantcentre.com/generaldentistry | General Dentistry page, read 2026-10-07: "Scaling And Polishing", "Tooth Coloured Filling", "Extraction, Wisdom Tooth Surgery", "Root Canal Therapy", "Crowns, Onlays, Inlays", "Denture (Partial/Complete)", "Fabrication of Occlusal Splint", each explained in a short paragraph; no children's dentistry in the list; no fees | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-43 | https://www.google.com/maps?cid=13719045559438791253&hl=en | Google listing read 2026-10-07 (claimed by the owner): 5.0 from 140 reviews (139 on 2026-09-18); histogram 5★ 138 / 4★ 1 / 3★ 1 / 2★ 0 / 1★ 0; 4, Pengkalan Weld, George Town, 10300 George Town; phone +60 11-8888 0188; categories Dentist, Cosmetic dentist, Dental hygienist, Dental implants provider; hours Monday, Tuesday, Thursday, Friday and Saturday 9 AM–6 PM, Wednesday and Sunday shown as closed. 11 reviews read (the five most relevant, the five newest and the five lowest-rated), dated 2026-05-29 to 2026-09-21; newest 2026-09-21. Owner replies under 10 of the 11, dated 2026-05-29 to 2026-09-11; none yet under the review of 2026-09-21. The two lowest ratings — 3★ of 2026-08-12 and 4★ of 2026-08-17 — carry no text; both were answered on 2026-08-21 with the same thank-you message. Reviewer accounts: seven carry other reviews (three Local Guides with 13, 29 and 43 reviews), three have a single review, one shows no history; the nine review texts are worded differently, each naming its own treatment (a same-day crown, an implant, a veneer, fillings, cleaning), most written by visitors from abroad (New Zealand, Scotland, the United States, Australia). A review of 2026-09-11 describes a walk-in for a broken molar: "I went to SmileBay at 9am on the off chance they could fit me in for an emergency filling", "By 11am I had already been seen", "Everything Dr Ellie and her team checked or did was explained to me"; the owner's reply the same day: "We’re so glad we could help when you needed urgent dental care during your holiday in Penang." A review of 2026-07-21 mentions a quote received by email before the visit: "the very reasonable quote they gave me from the contact email was exactly what was charged on the day" | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-44 | https://www.smilebayimplantcentre.com/booknow | Book Now page, read 2026-10-07: "Getting Here" section with an embedded Google map; "4, Pengkalan Weld, Georgetown, 10300, Georgetown, Penang"; request form with "Country of Residence", "Select a date", "Time", "Dental Service(s)" and "Message"; "HOURS" "Monday - Saturday" "9:00am - 6:00pm" "Sunday and Public Holiday Off"; no structured data on the page | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-45 | https://www.smilebayimplantcentre.com/implantdentistry | Implant Dentistry page, read 2026-10-07: "Our specialty at SmileBay Signature Advanced Implant Centre lies in dental implant."; "All On 4 Implant"; "Proper and thorough examination are conducted using advanced technology (e.g. CBCT, digital scanning, etc.)"; "A 3D surgical guide will be printed to ensure accuracy and precision of your implant placement"; "Implant surgery includes the placement of dental implant into the jawbone"; consultation, digital planning, surgery and restoration are described in turn; no price | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-46 | https://www.smilebayimplantcentre.com/digitalsmiledesign | Smile makeover page, read 2026-10-07: "To begin your smile makeover journey, the optimal approach is to schedule an initial consultation appointment"; "During this appointment, your goals, desired results, budget, and time-frame will be taken into account to personalize your smile makeover plan"; treatments listed include "Braces or Invisalign"; no fee on the page | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-47 | https://www.smilebayimplantcentre.com/periodontaltreatment | Periodontal Treatment page, read 2026-10-07: gum disease and its treatment stages are explained; "Our dental cloud will store all your dental records which includes panoramic radiograph, IOPA and others"; no fee on the page | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-48 | https://www.smilebayimplantcentre.com/services-9 | Our Technologies page, read 2026-10-07: "CBCT X-Ray Machine", "The Cone Beam Computed Tomography (CBCT) is a cutting-edge CT scan machine specializing in capturing detailed 3D X-ray images of the lower skull."; "WaterLase Laser Machine"; "CEREC Machine"; "SmileBay Signature utilizes the 3Shape TRIOS 3 Intraoral Scanner"; no prices | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-49 | https://www.smilebayimplantcentre.com/book-online | Online booking page, read 2026-10-07: "Dental Examination" (30 min), "Invisalign Consultation" (1 hr), "Teeth Whitening" (1 hr), each with a "Book Now" button that opens an appointment calendar; no price and no statement that a consultation is free | 2026-10-07 |
| smilebay-signature-implant-centre-weld-quay-deepen-50 | search:best dentist Penang / English speaking dentist Penang / dental implants Penang / emergency dentist Penang / Penang dental clinic for expats | The five canonical Penang queries on 2026-10-07 (google.com, English, Malaysia, non-personalised, read in the clinics' opening hours; the AI Overview where one was shown, the three local results and the first page of web results were read; "dental implants Penang" was loaded twice because its AI Overview changed between loads). | 2026-10-07 |
Change History
| Date | Change |
|---|---|
| 2026-10-07 | Re-read on 2026-10-07: the clinic's website (home, doctors, services, the four treatment pages, technology, the booking pages and the blog — about 80 pages) and its Google listing. Confirmed: five dentists named with their qualifications; implants including All-on-4, smile makeovers, gum treatment and general dentistry; CBCT; online booking and WhatsApp; no fees on any page; no children's dentistry listed. Recorded: Google 5.0 from 140 reviews (139 on 2026-09-18), newest 2026-09-21; owner replies under 10 of the 11 reviews read, the latest dated 2026-09-11; the clinic's own photos of the reception and the building; the Google listing showed Wednesday as closed on 2026-10-07 while the site gives Monday to Saturday 9:00am–6:00pm. Still unverified: the Facebook page, TripAdvisor and other review platforms were not re-read on this date. Visibility re-checked on 2026-10-07 with the five canonical Penang queries, read once for every card compared; AI Overviews, local results and the first page of web results all counted. The clinic appears in 2 of the five. |
| 2026-10-02 | Other review platforms re-checked on 2026-10-02: the dentalclinicclosetome.my page it rested on shows the clinic's Google reviews and rating rather than reviews of its own, and no profile for SmileBay Signature Implant Centre was found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog; "reviewed on other platforms" changed from yes to no. |
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-18 | Re-read on 2026-09-18 together with a neighbouring clinic's re-read: all pages of the clinic's website, its Google listing and reviews, including every review below five stars, its Facebook page and the Malaysian Dental Council register. Corrected: the clinic offers orthodontic treatment, with Invisalign and clear aligners among its dentists' focuses and Invisalign consultations bookable online, and its website describes treating a visiting patient who needed urgent care on the same day. Confirmed: five dentists named with their qualifications, all registered at the clinic's premises; implants, CBCT and X-ray imaging, WhatsApp, Saturday opening, international patients and replies to reviews. No prices are published, the website mentions no children's dentistry or sedation, and its structured data does not describe a dental clinic. No Tripadvisor listing was found. Google: 5.0 from 139 reviews, none below three stars. |
| 2026-09-17 | Search visibility checked on 2026-09-17 for the five standard Penang queries: the clinic's own site ranked for "dental implants Penang"; not present for "best dentist Penang", "English speaking dentist Penang", "emergency dentist Penang" or "Penang dental clinic for expats". A related but separate SmileBay Dental listing on a different host appeared for "best dentist Penang". |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (services, general dentistry, implant dentistry and technology pages) and its Google listing. Recorded: no prices published for any treatment; CBCT/X-ray imaging on site; WhatsApp available; documented international patient care; Google 5.0 from 139 reviews, owner replies on all readable reviews, no signs of review manipulation. Still unverified: whether the clinic has a TripAdvisor listing. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address unchanged, clinic operating normally. Google rating steady at 5.0 but review count grew from stored 118 to 136; captured a phone number (WhatsApp line) for the first time, matching the number shown on the clinic's own site. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): the Weld Quay branch is confirmed as part of the genuinely MDC-registered 'KLINIK PERGIGIAN SMILEBAY' chain (18 registered dentists, one listed at the Pengkalan Weld/Weld Quay address); no distinct clinic license number is published anywhere. |
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